You're looking for a limousine company for your special occasion.  So you search the internet and, for the most part, most limousine companies appear similar.  They describe their vehicles in a similar manner and the pictures on their website look the same.  They all use phrases like "late model cars", "well maintained", etc.  How are you, the consumer, supposed to tell the difference?  So you check prices of a few companies and go with the cheapest, right?  I mean really, how different can they be?

The truth is that there is a huge difference amongst limousine companies, their vehicles and the service they provide.  As a consumer you need to find out the important information before you choose the limousine company for your special transportation:

1)  What year is the vehicle they are offering for your reservation?  The phrase "late model" means something different to each person.  Do you really consider a 2001 model a "late model" vehicle?

2)  Are the pictures on their website actual pictures of their cars?  Or are they generic pictures pulled off the internet?  I would guess 50% of limousine companies choose not to show actual pictures of their fleet. 

3)  Will they arrange a time for you to see the vehicle before you make a reservation?  A company that is proud of their fleet will welcome your visit to their business location. 

4)  What extra fees are going to be added to the quote you're given?  The cheapest quote may not end-up being the cheapest after the extra fees are added.  Make sure you know the total cost and get it in writing.

5)  How many passengers will comfortably fit in the vehicle?  A 10-passenger limousine will NOT hold 10-passengers.  In fact, the true number is probably 7 or 8 and you need to know that information before the car shows up and part of your group can't get into the car.

  

Consider the following scenario:

How would you feel if one of the following vehicles showed up for your special occasion?  How important is the $10/hour you saved by booking with the cheapest company when one of these cars arrive?  

Note:  These are actual pictures displayed on other limousine company's websites as examples of their fleet.  

  

Or were you expecting a little nicer vehicle?

 

Why should you do select Texas Lone Star Limousine to provide transportation for your special event or occasion?


1)  We have one of the newest fleets in the DFW area.  In fact, the oldest vehicle in our fleet has only been on the road since mid-2006.  We're so confident about the quality of our vehicles that we welcome you to visit our shop and inspect our vehicles before you make a reservation.  Do you really want to be surprised when a vehicles arrives that is older or more worn that you expected?

2)  We will never surprise you with unexpected surcharges, fees, etc.  We will give you a fair and honest quote when you book your reservation with us and NEVER surprise you with additional charges "after the fact".  What good is a low hourly rate if you learn later that there are excessive extra fees such as a maintenance surcharge, fuel surcharge, etc. that actually makes the final bill higher than you expected?

3)  All reservations will be confirmed via email.  This practice effectively eliminates mistakes as you are able to review every detail of your reservation to make sure it is correct.  Wouldn't you rather find out immediately if one of the details on your reservation is incorrect rather than discovering it on the day of your trip? 

4)  Our customer service is second-to-none.  Every employee is empowered to do almost anything to ensure that your time with us is memorable from start to finish.  If you are celebrating a special occasion please let us know.  We routinely provide complimentary flowers for our guests when celebrating a special occasion such as a birthday, anniversary, etc.  

 

Still looking for the cheapest limousine?  Here are some risks associated with shopping for the cheapest limousine service:

1)  Your limousine does not arrive on time. You miss your special event.

2)  The car is late and, consequently, you miss your flight and an important corporate meeting.  You are forced to pay an extra $400 to rebook your flight for a later time, yet you saved $10 on your airport transportation.

3)  A 1992 limousine rusting at the seams arrives at your door when you were expecting at a 2007 model. Instead of being lavished in luxury, you are embarrassed in front of your family and/or friends.

4)  Your limousine chauffeur exercises poor customer service with your company's most influential client. You lose the account.

5)  Your limousine breaks down on the freeway during your trip to a big-time sporting event.  You and 11 of your friends missed the start of the big game - your tickets cost $500 a piece, yet you saved $35.00 on limo service.

6)  Your limousine service gets into an accident and does not have proper insurance to cover the damages involved in your injuries.

7)  Your limousine arrives late for your wedding. The groom is transported to the church 1 hour after the ceremony was scheduled to consummate. Wedding guests are bewildered and disgruntled. Yet, you saved $50.  

 

 

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